How can we help you?

Is Pencil free to use?

Yes. The free plan includes 7 tools forever with no credit card needed. Pro unlocks all 35 tools.

Does Pencil work with the UK National Curriculum?

Yes. UK mode is the default. Pencil understands Key Stage terminology, Ofsted frameworks and GCSE structures.

Can I use Pencil outputs in my lessons without editing?

Yes — outputs are classroom-ready. A quick personal review is always good practice.

Is student data used to train AI models?

No. Pencil never uses teacher or student data to train AI models. Your content is yours.

What AI model does Pencil use?

Pencil uses Claude by Anthropic for text and DALL-E 3 by OpenAI for presentation images.

Can I get a refund?

Yes — contact support@vicerta.com within 14 days of upgrading for a full refund.